Terms of Service

Effective Date: January 1, 2026

Last Updated: September 17, 2026

1. Acceptance of Terms

By accessing or using REVVLO (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service. Your use of the Service constitutes acceptance of these Terms and our Privacy Policy.

2. Description of Service

REVVLO is a subscription-based, all-in-one CRM and marketing automation platform for local businesses. The Service includes contact management, text and email communication, appointment booking, reputation management, sales pipeline tracking, workflow automation, reporting, and related tools. We may add, change, or remove features at any time without prior notice.

3. Account Registration & Responsibilities

To use the Service, you must create an account and provide accurate, current, and complete information. You are responsible for maintaining the security of your login credentials and for all activity that occurs under your account.

You agree to:

  • Provide accurate and truthful information at registration
  • Keep your password confidential and notify us of any unauthorized access
  • Use the Service in compliance with all applicable laws
  • Be at least 18 years of age to open an account

You are responsible for all content and data uploaded to your account. REVVLO is not liable for unauthorized access resulting from your failure to safeguard your credentials.

4. Subscription Plans & Billing

REVVLO offers three subscription plans: Standard ($197/month), Professional ($397/month), and Premium ($597/month). Annual billing is available at $1,970, $3,970, and $5,970 per year, respectively. We do not offer free trials.

Subscriptions are billed monthly or annually, depending on the plan you select. Billing begins on the date your subscription activates and renews automatically at the end of each billing cycle unless you cancel before the renewal date.

We reserve the right to change our pricing with at least 30 days' notice. Any price change takes effect at the start of your next billing cycle following the notice.

5. Cancellation & Refund Policy

You can cancel your subscription at any time from your account settings or by contacting us at support@revvlo.com. Cancellation stops future billing cycles. You keep access to the Service until the end of your current billing period.

All fees are non-refundable. We do not issue refunds or credits for partial billing periods, unused time, or changes made mid-cycle. If you cancel, your access continues until your paid period ends, then terminates automatically.

6. Acceptable Use Policy

You agree not to use the Service to:

  • Send unsolicited or harassing communications, including spam
  • Violate any applicable local, state, national, or international law
  • Transmit malware, viruses, or other malicious code
  • Infringe on the intellectual property or privacy rights of others
  • Attempt to access accounts, data, or systems without authorization
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Use the Service to send SMS or email communications without proper consent

We may suspend or terminate access for any violation of this policy, without notice, at our sole discretion.

7. Intellectual Property

The Service, including all software, branding, design, text, and features, is the property of REVVLO INC and is protected by copyright, trademark, and other intellectual property laws. These Terms grant you a limited, non-exclusive, non-transferable license to use the Service for your business operations during your active subscription.

You retain ownership of all data and content you upload to your account. By submitting content to the Service, you grant us a royalty-free license to host, store, process, and transmit that content as needed to provide the Service.

You may not copy, modify, distribute, or create derivative works from the Service without our written permission.

8. Limitation of Liability

To the maximum extent permitted by law, REVVLO INC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Service. This includes loss of revenue, data, profits, or business interruption.

Our total liability for any claim arising from the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

9. Disclaimer of Warranties

The Service is provided "as is" and "as available," without warranties of any kind, either express or implied. We do not guarantee the Service will be uninterrupted, error-free, secure, or free of harmful components.

We disclaim all warranties, including merchantability, fitness for a

particular purpose, and non-infringement. You use the Service at your own risk.

10. Changes to Terms

We may update these Terms from time to time. The latest version will always be available on this page with the effective date. If we make material changes, we will notify you by email or a notice on our website. Continued use of the Service after changes are posted constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Kentucky, USA. Any dispute arising under these Terms shall be resolved in the state or federal courts located in Lexington, Kentucky.

12. Contact Information

For any questions regarding these Terms, contact us at:

REVVLO INC

Lexington, Kentucky

Phone: (859) 407-6261

Email: support@revvlo.com

Website: https://revvlo.com

SMS Messaging Terms & Compliance

1. Program Description

This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with REVVLO through our website at https://revvlo.com, or via our scheduling forms, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.

2. Cancellation Instructions

You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

3. Support Information

If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to support@revvlo.com or call (859) 407-6261 during business hours.

4. Carrier Liability

Carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.

6. Supported Carriers

Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

7. Age Restriction

You must be 18 years or older to participate in our SMS program.

8. Privacy Policy

For privacy-related inquiries, please refer to our Privacy Policy.

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.

By using our website and services, you consent to these Terms of Service.